Containment and protection
The affected area is isolated so foot traffic does not carry contamination through the rest of the building, and the crew works in protective equipment.
Water that comes back up a drain is a health problem as well as a mess. Tucson Flood Restoration handles sewage backups in Tucson properties with containment, removal of contaminated material, cleaning and drying.
Older central Tucson neighborhoods still have clay and cast iron sewer lines, and desert trees such as mesquite, palo verde and citrus send roots straight to a leaking joint. A heavy monsoon downpour can also load a line enough to push water back into the lowest fixture in the house. Whatever the cause, the water carries bacteria and the cleanup rules are different from a clean-water loss.

The affected area is isolated so foot traffic does not carry contamination through the rest of the building, and the crew works in protective equipment.
Carpet, pad, affected drywall and particleboard cabinet bases that contacted the water come out rather than being dried. Hard surfaces are cleaned and treated.
Surfaces are cleaned and disinfected before any drying equipment runs, so air movers are not pushing contaminated dust around the building.
Keep people and pets out of the room, do not run any more water down the drains, and leave the air conditioning off until the area has been cleaned — a running system can pull contaminated air through the whole house. Wear gloves and closed shoes if you have to go in at all.
Once the area is clean, the job continues with extraction and structural drying. Because so much porous material comes out, this is the clearest case in the restore versus replace guide. Commercial kitchens and clinics are handled as commercial restoration.
How far the water spread, what it soaked and how much has to be removed and rebuilt. Because porous material is removed rather than dried, these jobs involve more demolition than a clean-water loss. Tucson Flood Restoration walks you through the removal list before anything is cut.
Treat it as a biohazard. Keep children and pets out of the room, do not walk through it and back through the house, and wash thoroughly if you contact it. Leave the air conditioning off so the system does not distribute contaminated air.
Sealed hard surfaces such as tile and finished concrete can usually be cleaned and kept. Carpet, pad, laminate and anything with a particleboard core that absorbed the water comes out. Tucson Flood Restoration shows you which is which on site rather than removing by default.
A licensed drain and sewer contractor clears or repairs the line; Tucson Flood Restoration handles the contamination, removal, cleaning and drying inside the building. The two jobs are scheduled around each other so the cleanup is not done twice.
Tell us what got wet, where it started and whether the water has stopped, and the right crew and equipment can be sent.